After-hours and specialist virtual care for SNFs

Telemedicine for Skilled Nursing Facilities

CureCompanion’s AI-powered telemedicine solution lets SNFs bridge gaps in physician coverage that result in costly hospital readmissions.

Our technology lets providers perform medical assessments virtually, with the power of AI on their side. We help SNFs ensure patients are getting the care they need, resulting in fewer readmissions, better patient outcomes, and lower costs.

Since 2015  ·  Austin, Texas  ·  Customers in 20+ states and 12+ countries

Resident at SNF talking to a virtual provider while a nurse observes
Trusted by healthcare organizations across the US and overseas
Why SNF telemedicine

The SNF Readmission Challenge


73%

of SNFs face Medicare Value-Based Purchasing penalties for high readmission rates


25%

National average readmission rate for SNFs


$6,600

Average cost per readmission in lost revenue (12-day average remaining stay)

Sources: Skilled Nursing News, CMS cut Medicare payments to 73% of SNFs under Value-Based Purchasing · ACP, Skilled Nursing Facility 30-Day All-Cause Readmission measure · cost per readmission: CureCompanion estimate at a 12-day average remaining stay

Reduce readmissions

Reduce Readmissions with Telemedicine

Enable virtual care with your own doctors.

Hospital readmissions for patients at skilled nursing facilities (SNFs) are associated with adverse patient outcomes and reduced quality of life. Moreover, readmissions are very costly for SNFs because not only do they lose revenue when the patient leaves their facility, they are also penalized by CMS if their readmission rate is too high.

CureCompanion’s SNF telemedicine technology allows physicians to perform detailed medical exams virtually and make better judgments on whether the patient needs to be admitted to the hospital.

Research has shown that consistent use of telemedicine improves readmission rates at SNFs. It is more important than ever for SNFs to leverage the power of telemedicine to improve quality of care for their patients and reduce strain on their medical staff.

Key applications in your facility


After-hours change-in-condition assessments by your on-call provider, without a transfer


Weekend coverage without transportation


Specialist consultations without patient transfer


Post-admission follow-ups with referring physicians

Your existing physicians and nurse practitioners provide the care; CureCompanion provides the technology.

Specialist care

Enable Specialist Care, Virtually

Allow patients to access specialists without needing to travel.

Specialist physicians generally do not visit skilled nursing facilities, so if a patient needs specialist care, they must be transported to and from the specialist. For SNF patients, this can be a cumbersome and stressful event, so most patients forgo specialist care while at the SNF.

With CureCompanion’s SNF telemedicine technology, patients can gain access to the specialist care they need virtually, without having to leave the facility.

The nurse brings the cart to the bedside

The telemedicine cart rolls into the resident’s room; the specialist joins from a browser or the mobile app and steers the pan-tilt-zoom camera from their end.

The specialist examines, not just talks

Exam camera for wounds and skin, video otoscope, digital stethoscope for heart and lung sounds, and a 12-lead ECG, all streamed live into the visit.

The note lands in PointClickCare

The consult note is written in the visit and posted to the resident’s PointClickCare record, so the attending physician and the facility work from the same chart.

SNF telemedicine workflow

How It Works: after-hours and specialist visits with your own providers

With a phone call, the on-call provider depends on the nurse’s description. With CureCompanion’s integrated devices, the provider examines, listens, and measures through the nurse at the bedside.

01

Secure Video Calling

The nurse calls the on-call provider using our software platform. The provider sees and talks to the patient using their own iOS/Android mobile device, laptop, or PC.

02

Virtual Examination

The provider examines the patient’s skin, eyes, ears, and throat virtually using HD cameras.

03

Real-time Auscultation

The provider listens to the patient’s heart and lung sounds virtually in real-time.

04

Vitals and Diagnostics

The nurse records the patient’s vitals wirelessly using our Bluetooth medical devices. The provider reviews them before/while talking to the patient. Vitals are automatically synced to PointClickCare.

05

Patient Records

The provider reviews symptoms and past medical history retrieved from PointClickCare or entered by the nurse.

06

Progress Notes

The provider writes a progress note in SOAP format or using a custom template. The progress note is automatically posted onto PointClickCare in the patient’s record.

Video-only call vs an objective assessment


Exam Phone or video-only call CureCompanion SNF telemedicine visit

Skin and wounds

A webcam view, with the nurse describing what they see.

The nurse holds the exam camera, with adjustable LEDs and close focus, and the provider sees the wound live.


Ears, nose, and throat

Not examinable; the nurse relays the symptoms.

The video otoscope streams the ear canal, eardrum, nose, and throat in HD.


Heart and lungs

The nurse reports what they heard.

The digital stethoscope streams heart and lung sounds for live auscultation.


Vital signs

Read aloud from the chart.

Blood pressure, pulse oximetry, temperature, and spirometry captured at the bedside; Bluetooth readings sync to the record and to PointClickCare.


12-lead ECG

Not available; the resident is sent out for a tracing.

A 12-lead ECG in about 30 seconds, with the tracing in the visit record.


Documentation

A phone note typed later.

A SOAP progress note written in the visit and posted to PointClickCare.


Training is remote, 60 to 90 minutes per team, and your own providers see the residents; no outside clinician network is required.

One software platform

SNF telemedicine software, integrated with PointClickCare

The CureCompanion platform runs the cart, the kit, and the video visit, keeps the visit record, and syncs with PointClickCare so there is no duplication of records.


Encrypted video visits from a browser on any device, or from the iOS and Android apps.


One-touch device switching: activate the stethoscope, otoscope, or exam camera and the software detects it and streams it to the provider.


Bluetooth vitals and the 12-lead ECG write into the patient record without manual entry.


Integrated with PointClickCare: patient lists and records sync, and vitals and progress notes post back to the resident’s record.


Progress notes in SOAP format or your own custom templates.


AI documentation that drafts the note from the visit conversation, and facility-defined post-visit assessments, available on the platform.


HIPAA compliant with a Business Associate Agreement: AES-256 encryption at rest, TLS 1.2+ in transit, access controls, audit logging, and automated daily backups.

Telehealth software platform →

Integrated with PointClickCare

CureCompanion syncs patient lists and records with PointClickCare so there is no duplication of records. Vitals recorded in the visit and the progress note post back to the resident’s chart.

AI documentation for SNF visits

Ambient listening drafts the SOAP note from the visit conversation, and facility-defined post-visit assessments can track outcomes such as a readmission prevented or an escalation avoided.

Available on the platform

Minimal training for nurses

Workflows are modeled on in-person visits. Remote training runs 60 to 90 minutes per team, with refreshers available, and your own providers see the residents.

Equipment

Works with our telemedicine cart or with your existing laptops and tablets

Build your own telemedicine cart or hand-pick devices to use with your own laptops/tablets.

Telemedicine cart containing a 27" 1080p HD display, PTZ 1080p HD webcam, conference audio, and a comprehensive set of medical devices.
Telemedicine cart

Telemedicine Cart

Hospital-grade workstation that rolls to the bedside: 27-inch 1080p display, conference-grade audio, medical-grade battery backup (UPS), pneumatic height adjustment.


Pan-tilt-zoom 1080p HD camera with far-end control for the remote provider


Nine integrated medical devices, configured per facility; video-only configuration available


More cost-effective than other telemedicine carts

Telemedicine cart →
Telemedicine kit including a 14" touch-screen tablet, 1080p HD webcam, 8+ hour battery life, and a comprehensive set of medical devices.
Telemedicine kit

Telemedicine Kit

The same exam devices in a 20 lb IP-67 rated case, for multi-building campuses, assisted living, and visits in the resident’s room.


14-inch touchscreen tablet, 1080p HD webcam, 8+ hour battery


Nine integrated medical devices: stethoscope, exam camera, otoscope, 12-lead ECG, vitals devices, spirometer


The same exam devices as a cart at lower hardware cost

Telemedicine kit →
Starter telemedicine kit containing handheld exam camera, stethoscope, otoscope, and audio/video equipment.
Starter telemedicine kit

Starter Telemedicine Kit

Exam camera, otoscope, stethoscope, HD webcam, and speakerphone in a 12-inch case, for the laptops and tablets you already own.


Plugs into your existing computer by USB


The three most-used exam devices for a change-in-condition assessment


Runs on the CureCompanion platform, quoted with the software plan

Starter telemedicine kit →

Devices by brand: Riester digital stethoscope, Firefly Global video otoscope, SHL Telemedicine 12-lead ECG, A&D Medical blood pressure monitor, Nonin pulse oximeter, and Vitalograph spirometer, plus a handheld exam camera, professional glucometer, and non-contact thermometer. Device makes and models are representative configurations and may be substituted with equal or better specifications. We integrate third-party devices; we do not manufacture them. All telehealth equipment and devices →

Setup, ownership, support

Deploying nursing home telehealth: setup, ownership, and support

The most cost-effective way to do telemedicine is to use your own existing providers with specialized technology from a vendor like us. The hardware is yours outright and the software is licensed per organization.

Setup and ownership


Delivery

The cart or kit arrives pre-connected, configured, and tested, typically 4 to 6 weeks after order.


Training

Remote, 60 to 90 minutes per team of nurses or on-call providers, with refreshers available.


Network and power

About 1 Mbps per visit, 4 to 5 Mbps recommended, on the facility’s Wi-Fi. Standard outlet; no dedicated circuit or static IP.


Warranty and support

12-month warranty, with email and phone support.


Ownership

Hardware is purchased outright with no recurring hardware charges. Software is licensed per organization, not per device or per user.


What we provide


An itemized quote and specification sheet for your facility’s configuration


PointClickCare integration enabled for your facility


Remote training for nurses and on-call providers


12-month warranty with email and phone support


W-9 and vendor paperwork for your procurement team on request

Multi-facility operators: one software license per organization covers every building, with one patient record across carts and kits.

Questions

SNF telemedicine FAQ

The questions administrators, directors of nursing, and medical directors ask before they request a quote.

What is SNF telemedicine?

SNF telemedicine lets a skilled nursing facility’s own physicians and nurse practitioners assess residents remotely, with the nurse at the bedside running a cart or kit: exam camera, video otoscope, digital stethoscope, Bluetooth vitals, and a 12-lead ECG streamed into a video visit, with the note posted to PointClickCare. Facilities use it for after-hours and weekend change-in-condition assessments and for specialist consults without a transfer.

Can we use our own physicians and nurse practitioners?

Yes, and that is the most cost-effective way to run it. CureCompanion provides the technology; your medical director, attending physicians, nurse practitioners, and the specialists you already refer to see the residents. We do not supply clinicians.

How does after-hours and weekend coverage work?

When a resident has a change in condition at night or on a weekend, the nurse calls the on-call provider through the platform and brings the cart to the bedside. The provider examines the resident with the devices instead of deciding from a phone description, documents a SOAP note that posts to PointClickCare, and the decision to treat in place or send out rests on an objective assessment.

Does CureCompanion integrate with PointClickCare?

Yes. CureCompanion is integrated with PointClickCare: patient lists and records sync so there is no duplication of records, vitals recorded in the visit sync to PointClickCare, and the progress note is posted to the resident’s record.

What does a virtual change-in-condition assessment include?

Whatever the provider asks the nurse to do: skin and wound views with the exam camera; ears, nose, and throat with the video otoscope; heart and lung sounds with the digital stethoscope; blood pressure, pulse oximetry, temperature, and spirometry over Bluetooth; and a 12-lead ECG in about 30 seconds. Readings and images stay in the visit record.

Telemedicine cart or telemedicine kit for a nursing home?

Most facilities put a cart on each unit: it rolls to the bedside, the provider controls the camera, and it runs on battery backup. Multi-building campuses, assisted living wings, and facilities that want a second set of devices at lower hardware cost add a telemedicine kit. Both run on the same software license.

Is nursing home telehealth on CureCompanion HIPAA compliant?

Yes. Video, images, sounds, and readings travel through the CureCompanion platform, which is HIPAA compliant: encryption in transit (TLS 1.2+) and at rest (AES-256), access controls, audit logging, automated daily backups, and a Business Associate Agreement.

How long do deployment and training take?

Carts and kits typically ship 4 to 6 weeks after order, pre-connected, configured, and tested. Remote training runs 60 to 90 minutes per team of nurses or on-call providers, with refreshers available.

Can one license cover a multi-facility operator?

Yes. Software is licensed per organization, not per device or per user, so every building runs under one license with one patient record across carts and kits.

How much does SNF telemedicine cost?

It depends on the configuration: carts or kits, the devices on them, and how many facilities. Hardware is purchased outright with no recurring hardware charges, and the software is licensed per organization. Request a quote and we will itemize a configuration for your facility.

Get started

Request a quote or a demo of SNF telemedicine

Tell us your facilities, your coverage gaps, and which EHR you run. We reply with:


An itemized quote and specification sheet for carts, kits, and the software


A live demo of an after-hours assessment, with the devices streaming


The PointClickCare integration steps for your facility


Lead time and a training plan for your nurses and on-call providers

Prefer to talk? Call (512) 967-0664 or email contact@curecompanion.com.